Warranty & Returns

Your satisfaction is our priority!

At MobilGear , we want to ensure you're completely satisfied with your purchase. Should any issues arise, we offer a hassle-free return and warranty policy to give you peace of mind.

14-day return policy

  • Returns: You have the right to return your order within 14 days of receipt of the goods without giving any reason.

  • Returns: To initiate a return, please contact us at support@mobilgear.shop . We will send you all the necessary information for returning the item.

  • Conditions: The product must be returned unused, in perfect condition, and in its original packaging. You are responsible for return shipping costs.

30-day guarantee

  • Warranty Period: All MobilGear products come with a 30-day warranty . If your product develops a defect within this period, you can exchange it for a new product or receive a refund.

  • Warranty claim: To make a warranty claim, please contact our customer service at support@mobilgear.shop and provide your order number and a description of the problem.

How does the refund work?

  • After receiving and inspecting the returned goods, your refund will usually be processed within 7-10 business days .

  • Refunds will be made to the original payment method used.

Please note:

  • Non-refundable items: Products damaged due to improper use are excluded from returns and warranty.

  • Packaging: Make sure the product is well packaged to avoid damage during return shipping.

We always strive to find a quick and fair solution if there are any problems with your purchase.